Reinstalling Servers

 

In certain cases, it may become necessary to reinstall your server's operating system. You can request a reinstall at any time through your Support Center Hub.

 

Before scheduling your reinstall, be sure that you have a recent backup of your data. The reinstall will involve formatting your hard drive, or even changing your hard drive completely. As such, your data will no longer be accessible.

 

It is possible to request your old hard disk to be attached to your server via USB. This will make it possible for you to access your data on your new operating system.

 

Classic Servers

 

A reinstall of a Classic Server typically takes between 24 and 48 hours, and costs $75 or Naira equivalent. An urgent reinstall, completed within four hours, is also available for $150.or Naira equivalent.

 

Make sure that your data is backed up.  KEKhost is not responsible for lost data.

 

To order a reinstall for your Classic Server, start by logging into your Support Center Hub. Follow the normal steps for opening a ticket, but select 'OS / Control Panel Management'.

 

Then select 'Operating System'. If you already have a control panel such as Plesk or WHM installed, it will be automatically installed for you as part of the reinstall process.

 

Finally, select the operating system you desire. If you need help selecting an operating system to meet your needs, please feel free to contact our sales team at websales@kekhost.

 

Smart Servers

 

A reinstall of a Linux Smart Server with no control panel takes approximately 30 minutes, while a Linux Smart Server with WHM will take up to two hours. A Windows Smart Server reinstallation will require approximately two hours.

 

Make sure that your data is backed up. KEKhost/KEKhosting is not responsible for lost data.

 

To order a reinstall for your Smart Server, start by logging into your Support Center Hub to create a ticket for the request.

 

Cloud Servers

 

Cloud Servers are delivered as-is. You can delete and re-create your Cloud Server as necessary for a new installation. Please ensure your data is backed up, as any data stored on the Cloud Server will be deleted completely.