Managing Contact Types

Posted:  May 14th, 2018

 

Contact Types

 

There are four types of contacts that can be administered in your KEKhost/KEKhosting account. Additional contacts cannot log into the account but can be added to any communication when opening an assistance request or to email subscription lists.

 

Primary: This contact has access to the account, full control of the account and receives all communications.

 

Administrator: All billing and technical communication that goes through the account is copied to this contact.

 

Technical Support: All technical communication that goes through the account is copied to this contact.

 

Observer (Management): All billing communication coupled with Technical related information that goes through the account is copied to this contact.