Posted: May 14th, 2018
Contact Types
There are four types of contacts that can be administered in your KEKhost/KEKhosting account. Additional contacts cannot log into the account but can be added to any communication when opening an assistance request or to email subscription lists.
Primary: This contact has access to the account, full control of the account and receives all communications.
Administrator: All billing and technical communication that goes through the account is copied to this contact.
Technical Support: All technical communication that goes through the account is copied to this contact.
Observer (Management): All billing communication coupled with Technical related information that goes through the account is copied to this contact.