How can I change the domain nameservers?

Posted: April 19th, 2007

 

To update the domain nameserver, you need to contact us at reachus@kekdomains.com. You can also open a ticket for Domain Name Support Team from the Support Center Portal.

 

Once your request is submitted, a ticket will be open in our system and this will be processed within 1 business days. Please use a registered email address under your account if you are sending us an email.

 

 

 

 

 

 

 

Alternatively, If you purchased your domain from us (kekdomains.com, then you can manage it online by using the Domain Management Interface and selecting the domain name to be modfied and click on edit. Scroll down to the Name Server Section for the modification to reflect the new name servers.

 

If you did NOT purchase your domain from us, we are not able to change the name servers because we don't control the domain. Please contact the domain registrar (place where you bought the domain) and ask how to make the name server updates. Most domain registrars have a tool so you can do this yourself. Then you will remove the current name servers and replace them with the name servers listed in your Welcome email.

To avoid downtime, please make sure to verify that the DNS records are correct by confirming the accuracy of the information before sending a nameservers change request.